Effective Date: January 1, 2022

Welcome to Valuelead (“Valuelead”, “Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, digital resources, training programs, software, consulting services, marketing services, website development services, branding solutions, and all other services offered through our website or any affiliated platform.

By accessing or using our website, purchasing any product or service, requesting a quotation, registering for an event, enrolling in a course, or communicating with us regarding our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions. If you do not agree with these Terms, you must discontinue use of our website and services immediately.

1. COMPANY INFORMATION

ValueLead is a digital business solutions company providing innovative technology, marketing, consulting, and educational services to individuals, businesses, organizations, startups, and government institutions.

Our services may include, but are not limited to:

  • Website Design and Development
  • E-commerce Website Development
  • Mobile Application Development
  • Search Engine Optimization (SEO)
  • Digital Marketing
  • Social Media Marketing
  • Paid Advertising
  • Branding and Identity Design
  • Graphic Design
  • Video Production
  • Media and Public Relations
  • Business Development Consultancy
  • NGO Setup and Growth Consultancy
  • AI Training and Digital Skills Programs
  • Business Coaching
  • Digital Products
  • Templates, Courses, and Educational Resources

These Terms apply to every service, product, consultation, proposal, quotation, invoice, and agreement unless a separate written contract has been executed between ValueLead and the client.

2. ACCEPTANCE OF TERMS

By using this website, you represent that:

  • You are at least eighteen (18) years old or possess the legal authority required under applicable law.
  • You have the legal capacity to enter into binding agreements.
  • All information you provide is true, complete, and accurate.
  • You will comply with all applicable laws and regulations.

If you are accessing our services on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.

3. DEFINITIONS

For purposes of these Terms:

Company refers to ValueLead.

Website refers to every webpage, portal, landing page, online store, application, and digital platform owned or operated by ValueLead.

Client means any individual or organization purchasing or requesting services.

Customer refers to any purchaser of physical or digital products.

Services include consulting, marketing, development, design, coaching, maintenance, and any professional work performed by ValueLead.

Products include physical merchandise, downloadable files, templates, software, e-books, online courses, and educational materials.

Content includes text, graphics, images, videos, logos, software, documentation, downloadable materials, designs, code, databases, and intellectual property.

4. CHANGES TO THESE TERMS

We reserve the right to modify, amend, replace, or update these Terms at any time without prior notice.

Changes become effective immediately upon publication on our website unless otherwise stated.

Your continued use of our website or services after any modification constitutes your acceptance of the revised Terms.

We encourage users to review this page periodically.

5. USER ACCOUNTS

Certain features may require registration.

When creating an account, you agree to:

  • Provide accurate information.
  • Keep your information updated.
  • Maintain the confidentiality of your login credentials.
  • Be responsible for all activities conducted through your account.
  • Notify us immediately if unauthorized access occurs.

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

6. PERMITTED USE OF THE WEBSITE

You agree to use our website solely for lawful purposes.

You shall not:

  • Attempt unauthorized access to our servers.
  • Interfere with website security.
  • Upload malicious software.
  • Introduce viruses or harmful code.
  • Reverse engineer our software.
  • Copy or scrape website content without permission.
  • Misrepresent your identity.
  • Impersonate another individual or organization.
  • Use automated tools to extract data without authorization.
  • Conduct fraudulent transactions.

Violation of these provisions may result in immediate termination of access and legal action.

7. SERVICES

ValueLead provides professional services based on project scope, quotations, proposals, statements of work, or written agreements.

Every project begins only after:

  • Acceptance of the proposal.
  • Confirmation of scope.
  • Receipt of any required deposit.
  • Completion of onboarding requirements.

Project timelines are estimates and may change due to:

  • Client delays
  • Scope changes
  • Third-party delays
  • Regulatory requirements
  • Force majeure events
  • Technical issues beyond our control

8. CLIENT RESPONSIBILITIES

Clients agree to:

  • Provide accurate information.
  • Submit requested content promptly.
  • Supply logos, images, branding assets, and credentials when required.
  • Review deliverables within reasonable timeframes.
  • Approve milestones promptly.
  • Maintain communication throughout the project.

Delays caused by the client may result in corresponding extensions of project timelines.

9. PROJECT SCOPE

Our quotations define the scope of work.

Any request outside the agreed scope constitutes a change request.

Additional work may incur additional fees.

Examples include:

  • Additional website pages
  • New functionality
  • Additional logo concepts
  • New integrations
  • Major redesigns
  • Copywriting beyond agreed limits
  • Additional consultations
  • Extra revisions

No work outside the original agreement shall commence until approved.

10. PRICING

All prices displayed on our website or quotations are subject to change without prior notice.

Pricing may vary depending on:

  • Project complexity
  • Delivery timelines
  • Third-party licensing
  • Currency fluctuations
  • Government taxes
  • Hosting costs
  • Software subscriptions

Quotes remain valid only for the period stated in the quotation.

11. PAYMENTS

Clients agree to pay all fees according to the payment schedule specified in the quotation or invoice.

Unless otherwise agreed:

  • A deposit may be required before work begins.
  • Progress payments may apply.
  • Final payment is due before final delivery or transfer of ownership.

Payments may be made through approved payment methods offered by ValueLead.

Late payments may result in:

  • Project suspension
  • Delivery delays
  • Service interruption
  • Additional administrative charges
  • Legal recovery actions where permitted by law

Ownership of completed work remains with ValueLead until full payment has been received.

12. DIGITAL PRODUCTS

Digital products may include:

  • E-books
  • Online courses
  • Templates
  • Marketing resources
  • Software
  • AI prompts
  • Business documents
  • Educational materials

Unless expressly stated otherwise, purchases of digital products are intended for the purchaser’s personal or internal business use only.

Customers may not:

  • Resell digital products.
  • Share download links.
  • Redistribute materials.
  • Upload products to public websites.
  • Modify and claim ownership.
  • Sell copies.
  • License materials to third parties.

Unauthorized distribution constitutes copyright infringement and may result in legal action.

13. PHYSICAL PRODUCTS

Where physical products are offered, shipping timelines are estimates only.

Customers are responsible for ensuring that delivery information is accurate.

Risk of loss transfers upon delivery to the shipping carrier or upon confirmed delivery, depending on applicable law and the shipping arrangement.

Inspection of goods should occur promptly upon receipt. Any shipping damage or discrepancies should be reported within a reasonable period after delivery.

14. E-COMMERCE ORDERS

All orders placed through our website are subject to acceptance.

We reserve the right to:

  • Reject any order.
  • Cancel suspicious transactions.
  • Limit quantities.
  • Verify customer identity.
  • Refuse service where fraud is suspected.

If payment has already been received for a cancelled order, an appropriate refund will be processed in accordance with our Refund Policy.

15. TAXES

Applicable taxes, levies, duties, or governmental charges may be added where required by law.

Customers are responsible for any taxes applicable to their purchases unless otherwise stated.

International customers are responsible for customs duties, import taxes, or similar charges imposed by their local authorities.

16. PROMOTIONS AND DISCOUNTS

Promotional offers are subject to their stated terms.

Unless expressly indicated:

  • Promotions cannot be combined.
  • Discounts cannot be exchanged for cash.
  • Expired offers will not be honored.
  • Promotional pricing may be withdrawn without notice.

ValueLead reserves the right to correct pricing errors, typographical mistakes, or technical inaccuracies.

17. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise expressly agreed in writing, all intellectual property rights relating to our website, products, services, software, source code, graphics, logos, branding materials, documents, templates, videos, photographs, designs, databases, marketing materials, educational resources, and all other content created or owned by ValueLead remain the exclusive property of ValueLead or its licensors.

Nothing contained within these Terms shall be interpreted as transferring ownership of any intellectual property rights to the Client except where expressly stated in a separate written agreement.

Upon full payment for a custom project, the Client shall receive ownership or a license to use the final deliverables only as specified in the project agreement. ValueLead retains ownership of:

  • Internal development frameworks
  • Proprietary software components
  • Source libraries
  • Design systems
  • Methodologies
  • Business processes
  • Automation workflows
  • Templates
  • Development tools
  • Pre-existing intellectual property

Unless otherwise agreed in writing, ValueLead reserves the right to display completed work in its portfolio, marketing materials, presentations, proposals, social media channels, and case studies for promotional purposes.

18. CLIENT CONTENT

Clients are solely responsible for ensuring they possess all necessary rights, permissions, licenses, and approvals for any content supplied to ValueLead.

This includes:

  • Logos
  • Images
  • Videos
  • Music
  • Written content
  • Trademarks
  • Brand assets
  • Software
  • Databases
  • Product descriptions

By providing such content, the Client grants ValueLead a non-exclusive license to use, reproduce, modify, publish, and distribute such materials solely for the purpose of delivering the requested services.

The Client agrees to indemnify ValueLead against any claim arising from the unauthorized use of third-party materials supplied by the Client.

19. THIRD-PARTY SERVICES

Certain services may rely upon third-party providers including, but not limited to:

  • Domain registrars
  • Web hosting companies
  • Payment processors
  • Advertising platforms
  • Social media platforms
  • Email marketing providers
  • Artificial intelligence platforms
  • Cloud service providers
  • Analytics providers

ValueLead does not control these third-party services and is not responsible for:

  • Downtime
  • Service interruptions
  • Pricing changes
  • Policy updates
  • Data loss
  • Security breaches
  • Platform restrictions
  • Account suspensions

Clients remain subject to the terms and policies of those third-party providers.

20. WEBSITE HOSTING AND DOMAIN REGISTRATION

Where ValueLead provides website hosting or domain registration assistance, such services are subject to availability and the policies of the applicable service providers.

Unless expressly stated otherwise:

  • Annual hosting fees are payable in advance.
  • Domain renewals remain the responsibility of the Client.
  • Failure to renew hosting or domain services may result in website suspension, deletion, or loss of data.
  • ValueLead is not liable for losses arising from expired domains or unpaid hosting renewals.

21. SEARCH ENGINE OPTIMIZATION (SEO)

SEO services are provided on a best-efforts basis.

While ValueLead follows recognized industry practices, we do not guarantee:

  • Specific search rankings
  • First-page placement
  • Increased website traffic
  • Revenue growth
  • Lead generation
  • Search engine indexing
  • Algorithm stability

Search engine rankings are affected by numerous external factors beyond our control, including algorithm updates, competitor activity, and market conditions.

22. DIGITAL MARKETING SERVICES

Marketing campaigns involve variables that cannot be fully controlled.

Accordingly, ValueLead does not guarantee:

  • Sales
  • Revenue
  • Viral content
  • Specific advertising performance
  • Number of leads
  • Customer acquisition costs
  • Return on advertising spend
  • Conversion rates

Performance depends on market demand, competition, product quality, pricing, customer behavior, platform algorithms, and numerous external influences.

23. TRAINING, COURSES, AND EDUCATIONAL PROGRAMS

ValueLead may provide:

  • Online courses
  • Workshops
  • Webinars
  • Bootcamps
  • Coaching sessions
  • Certification programs
  • Mentorship

Enrollment grants participants a limited, non-transferable license to access purchased educational materials.

Participants may not:

  • Record sessions without permission.
  • Share login credentials.
  • Redistribute course materials.
  • Upload videos elsewhere.
  • Sell course content.
  • Copy teaching materials.

Certificates issued by ValueLead represent completion of the applicable training program and do not constitute government accreditation or guarantee employment or professional licensing.

24. REFUND POLICY

Due to the nature of digital services and customized work, refunds are generally not available once work has commenced or digital products have been delivered.

Refund eligibility, where applicable, shall be determined based on:

  • Work completed
  • Contract terms
  • Applicable consumer protection laws
  • Evidence presented

Digital downloads, online courses, templates, and other downloadable products are typically non-refundable once access has been granted.

Approved refunds, if any, shall be processed using the original payment method within a reasonable period.

25. CANCELLATION POLICY

Clients may request cancellation before work begins.

Where cancellation occurs after work has commenced:

  • Deposits may be non-refundable.
  • Completed work remains payable.
  • Administrative fees may apply.
  • Partially completed deliverables may be provided where appropriate.

ValueLead reserves the right to terminate any project where:

  • Payments are overdue.
  • The Client becomes abusive.
  • Fraud is suspected.
  • Illegal activity is involved.
  • Required cooperation is not provided.

26. CONFIDENTIALITY

Each party agrees to protect confidential information received from the other.

Confidential information includes:

  • Business plans
  • Financial information
  • Marketing strategies
  • Trade secrets
  • Technical documentation
  • Client databases
  • Internal processes
  • Login credentials

Neither party shall disclose confidential information except:

  • Where required by law.
  • With written consent.
  • To professional advisers under confidentiality obligations.

This obligation survives termination of the business relationship.

27. DATA PROTECTION

ValueLead is committed to protecting personal information in accordance with applicable data protection and privacy laws.

Information collected may include:

  • Name
  • Email address
  • Telephone number
  • Billing information
  • Company information
  • Project information
  • Website usage data

Personal information is used solely for legitimate business purposes including:

  • Delivering services
  • Processing payments
  • Customer support
  • Marketing communications (where permitted)
  • Legal compliance

For more information, users should review our Privacy Policy.

28. DISCLAIMER OF WARRANTIES

All services, products, software, websites, documents, and materials are provided on an “as is” and “as available” basis unless otherwise expressly agreed.

To the fullest extent permitted by law, ValueLead disclaims all warranties, whether express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Continuous availability
  • Error-free operation
  • Uninterrupted access

We do not warrant that:

  • Our website will always be available.
  • Services will be uninterrupted.
  • Software will be free of bugs.
  • All defects can be corrected.
  • Content will always remain current.

29. LIMITATION OF LIABILITY

To the fullest extent permitted by law, ValueLead shall not be liable for any indirect, incidental, consequential, punitive, exemplary, or special damages arising out of or relating to the use of our website, products, or services.

This includes loss of:

  • Revenue
  • Profit
  • Business opportunities
  • Data
  • Reputation
  • Goodwill
  • Contracts
  • Customers

Where liability cannot legally be excluded, our total aggregate liability shall not exceed the total amount actually paid by the Client for the specific service giving rise to the claim.

30. INDEMNIFICATION

The Client agrees to indemnify, defend, and hold harmless ValueLead, its directors, officers, employees, contractors, affiliates, partners, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or legal fees arising from:

  • Breach of these Terms.
  • Misuse of our services.
  • Violation of applicable laws.
  • Infringement of third-party intellectual property rights.
  • Content supplied by the Client.
  • Fraudulent or unlawful conduct.

31. FORCE MAJEURE

ValueLead shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Epidemics or pandemics
  • Government actions
  • Civil unrest
  • Terrorism
  • Labor disputes
  • Internet outages
  • Utility failures
  • Cyberattacks
  • Hosting failures
  • Acts of God

Project timelines shall be extended for the duration of such events.

32. SUSPENSION OF SERVICES

We reserve the right to suspend or terminate access to any service where:

  • Payments remain outstanding.
  • Fraud is suspected.
  • Illegal activity is identified.
  • Abuse toward staff occurs.
  • Security concerns arise.
  • Continued service would expose ValueLead to legal or financial risk.

Suspension does not relieve the Client of payment obligations already incurred.

33. ELECTRONIC COMMUNICATIONS

By accessing our website, creating an account, submitting an inquiry, purchasing a product or service, or otherwise communicating with ValueLead electronically, you consent to receive communications from us electronically. These communications may include emails, text messages, notifications, invoices, quotations, project updates, newsletters, marketing communications (where permitted by law), and legal notices.

You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

You are responsible for ensuring that your contact information remains accurate and up to date. ValueLead shall not be liable for any loss resulting from inaccurate or outdated contact information provided by you.

34. USER-GENERATED CONTENT

Where our website allows users to submit reviews, testimonials, comments, feedback, forum posts, or other content, you agree that such content:

  • Is accurate and truthful.
  • Does not infringe the rights of any third party.
  • Does not contain defamatory, abusive, obscene, or unlawful material.
  • Does not contain malicious software or harmful code.
  • Does not promote illegal activities.
  • Does not violate the privacy of others.

By submitting content to ValueLead, you grant us a worldwide, royalty-free, non-exclusive, perpetual license to use, reproduce, modify, publish, display, distribute, and promote such content in connection with our business, unless otherwise agreed in writing.

We reserve the right, but are not obligated, to remove any content that violates these Terms or applicable law.

35. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to third-party websites for your convenience or reference.

These links do not constitute an endorsement or recommendation by ValueLead. We do not control the content, products, services, privacy practices, or policies of third-party websites and accept no responsibility for them.

Users access third-party websites at their own risk and should review the applicable terms and privacy policies before using such websites or services.

36. SECURITY

ValueLead employs commercially reasonable administrative, technical, and organizational measures to protect our systems and user information. However, no website, server, network, or internet transmission can be guaranteed to be completely secure.

Users are responsible for:

  • Keeping account credentials confidential.
  • Using strong passwords.
  • Logging out from shared devices.
  • Promptly notifying us of any unauthorized access or suspected security incident.

ValueLead shall not be responsible for losses arising from unauthorized access caused by a user’s failure to maintain the security of their account or devices.

37. ACCESSIBILITY

ValueLead is committed to improving the accessibility and usability of its website. While we strive to make our services accessible to the widest possible audience, we cannot guarantee uninterrupted accessibility across all browsers, devices, assistive technologies, or operating systems.

If you experience accessibility challenges while using our website, we encourage you to contact us so that we may work toward providing a reasonable alternative.

38. COMPLIANCE WITH APPLICABLE LAWS

Users agree to comply with all applicable local, national, and international laws, regulations, and industry standards when using our website or services.

You may not use our products or services in any manner that:

  • Violates applicable law.
  • Supports fraudulent activities.
  • Infringes intellectual property rights.
  • Promotes discrimination, hate speech, or violence.
  • Facilitates cybercrime or unauthorized access to systems.
  • Involves money laundering, terrorism financing, or other unlawful conduct.

ValueLead reserves the right to cooperate fully with law enforcement authorities where required by law.

39. TERMINATION

These Terms remain in effect until terminated by either party.

You may discontinue using our website and services at any time.

ValueLead may suspend or terminate your access immediately, without prior notice, if:

  • You violate these Terms.
  • You fail to make required payments.
  • Fraudulent or illegal activity is suspected.
  • Continued access would create legal, financial, or security risks.

Termination does not affect any rights or obligations accrued prior to termination, including payment obligations, confidentiality obligations, intellectual property rights, and indemnification provisions.

40. GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.

Users accessing the website from outside Nigeria are responsible for complying with any applicable laws in their own jurisdictions.

41. DISPUTE RESOLUTION

ValueLead believes that disputes should be resolved efficiently and in good faith.

In the event of any disagreement arising from these Terms or any product or service provided by ValueLead, the parties agree to attempt to resolve the matter through good-faith negotiations.

If the dispute cannot be resolved through negotiation, the parties may mutually agree to mediation before commencing legal proceedings.

Where litigation becomes necessary, the dispute shall be submitted to the courts of competent jurisdiction within the Federal Republic of Nigeria, unless otherwise required by applicable law.

Nothing in this section prevents either party from seeking urgent injunctive or equitable relief where necessary to protect its legal rights or intellectual property.

42. SEVERABILITY

If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

The invalid provision shall be interpreted, modified, or replaced to the minimum extent necessary to make it enforceable while preserving the original intent of the parties.

43. NO WAIVER

Failure by ValueLead to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights under these Terms.

Any waiver must be made expressly and in writing by an authorized representative of ValueLead.

44. ASSIGNMENT

You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without our prior written consent.

ValueLead may assign or transfer its rights and obligations under these Terms to an affiliate, successor, or purchaser in connection with a merger, acquisition, restructuring, or sale of assets.

45. ENTIRE AGREEMENT

These Terms and Conditions, together with our Privacy Policy, Refund Policy, and any written proposal, quotation, statement of work, or separate agreement executed between ValueLead and the Client, constitute the entire agreement between the parties concerning the use of our website, products, and services.

They supersede all prior discussions, negotiations, representations, understandings, or agreements relating to the same subject matter.

46. SURVIVAL

The following provisions shall survive the termination or expiration of these Terms:

  • Intellectual Property Rights
  • Confidentiality
  • Data Protection
  • Payment Obligations
  • Indemnification
  • Limitation of Liability
  • Dispute Resolution
  • Governing Law
  • Any provision which by its nature is intended to survive termination

47. CHANGES TO OUR SERVICES

ValueLead reserves the right, at any time and without prior notice, to:

  • Modify or discontinue any product or service.
  • Update pricing.
  • Introduce new features.
  • Remove obsolete functionality.
  • Change technical specifications.
  • Improve or redesign our website.

We shall not be liable for any resulting modification, suspension, or discontinuation of services.

48. FEEDBACK

We welcome suggestions and feedback regarding our products and services.

Unless otherwise agreed in writing, any ideas, suggestions, recommendations, or improvements submitted to ValueLead may be used without restriction or obligation to compensate the submitting party.

49. CONTACT INFORMATION

If you have any questions regarding these Terms and Conditions or require assistance concerning our products or services, please contact us using the contact details published on our official website.

Business Name: Valuelead

Website: https://valuelead.com.ng

We will make reasonable efforts to respond to all legitimate inquiries in a timely manner.

50. ACKNOWLEDGEMENT

By accessing, browsing, purchasing from, or otherwise using the Valuelead website or any of our products and services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions.

If you do not agree to any provision contained herein, you must discontinue use of our website and services immediately.

Thank you for choosing Valuelead. We appreciate your trust and look forward to helping you grow through innovative digital solutions, technology, marketing, branding, business consulting, and professional services.